Refund policy

Refund & Cancellations

For order outside of EU

You can cancel your order at any time as
long as it has not been shipped out yet. We do not accept any
cancellations once it's been shipped out.

We cannot refund any tracked orders that've been already marked as 
delivered by the shipping service.

If by any chance your order is returned
to us, we will contact you through your email that you use to order to
ask whether you want us to resend it or to refund you without resending
it.

 

For orders made inside EU

Considering the upcoming EU laws, we offer 14 days return window for all orders shipped to EU, marked as delivered. The 14 days limit starts the day the packages has been delivered, and includes both work days and weekends. 

Shipping costs for the return are paid by the customer. Items have to be unused, in their original packaging. Returns will be issued within 14 days of receiving the returned item.